A chatbot is a computer program or an artificial intelligence which conducts a conversation. It is an assistant that communicates through text messages, a virtual companion that integrates into websites, applications or instant messengers and helps entrepreneurs to get closerto customers. A chatbot is often described as one of the most advancedand promising expressions of interaction between humans and machines. In order to do interactive conversation with the end users of your site.
How To Use:
Step 1: Go to the Manage Add-on page. Browse and select the zip file,upload and install.After successful add-on installation Click on “settings” to configure the add-on .Go to the Manage Add-on pag
Step2: Now Configure the settings of the add-on.
1.General settings 2.Theme settings
How To Get Dialogflow Project Id->
Firstly login to your Dialogflow account. Hereafter login you need to create an “Agent”.
After the agent is created, click on the settings to get the Dialog flow project Id. Now click on the “Service Account” URL to create the key.
It will redirect you to the “Google Cloud Platform”, where under Service Accounts for test agent you will find “Create key”.
After clicking, a new popup will get open. Now choose the recommended file and click Create.
Once you have click Create, a service key file will be created which you can upload in the settings of the add-on.
Next step is to import the “Dialogflow File” which is provided with add-on zip file to your Dialog flow account. And click “Done”.
Step 4: When you have done all these settings, Create a “Template” of this Chatbot to display at the storefront.
Select the Default page and add a block. Now create a Template to block. Then enter the name and template as given in screenshot:
An admin can also customize the custom Fallback message from his backend.
Front End View->
A user can “Track Orders”, view the “Hot Deals” and “Search products” from the chat box.
When a user searches for any product after entering the name of the product he will get the product in the result.
A user can also view Hot Deals from Chatbox.
Functionality to “Clear Chat”, “Show Services” and “Submit Query” is also provided at Chatbox.
In order to submit a query from the Chat box, a user requires to enter his email id and message.
When a user asks any query on Chatbox then an admin can find the list of the query at his backend.